Shipping:
Kwanzaa Kidz.com currently only ships to United States addresses. We utilize the U.S. Postal Service Priority Mail in which packages arrive within 2-3 business days after being shipped from our warehouse. Shipments go out of our warehouse within 2 business days. If you require overnight shipping or any special shipping you need to contact us via email or phone as listed on our contact page and we will try to accommodate you.

**Please note: KwanzaaKidz.com reserves the right to use USPS Parcel Post service shipping if the amount we have charged you for shipping is less than USPS priority rate.

Returns:
You have 30 days (from when the package was delivered) to return or exchange any product purchased from us. If you received the product and it was damaged we will replace at no extra charge to you. Non-damaged returned products must be returned unopened for either an exchange or refund. Additional shipping charges may be required on merchandise exchanges. The customer must prepay all return shipping and handling. All merchandise returns should be sent prepaid back to the shipping address on your packaging.

***Purchases made Nov 26 - Dec 7 will have 45 days to return products with all other rules above applying.

Cancellation:
An order can be cancelled any time before it is shipped by contacting us and referencing the Order Number.   After the order has been shipped, products can be returned according to the above return policy.  Keep in mind that items which are in-stock usually ship within 48 hours of the time an order is placed, so the order must be cancelled promptly.

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